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Page last updated at 15:31 GMT, Wednesday, 23 September 2009 16:31 UK
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External internet links

If you require further information on any of the issues raised in our Money Box Live on banking, you may find the following links useful:

The BBC is not responsible for the content of external internet sites

BANKING REGULATION FROM 1 NOVEMBER 2009

FSA The Banking Conduct Regime and the Banking Conduct of Business sourcebook (BCOBS)
FSA Payment Services Directive
The Payments Council: Countdown to Payment Services Directive

GENERAL BANKING LINKS

Banking Code Standards Board
British Bankers' Association (BBA)
Bank of England

PERSONAL BANKING

FSA Consumer Information
British Bankers' Association (BBA)
Building Societies Association
Advice Guide: Banks and building societies - England
Advice Guide: Banks and building societies - Northern Ireland
Advice Guide: Banks and building societies - Scotland
Advice Guide: Banks and building societies - Wales
Chip and pin
Office of the Public Guardian
Information Commissioner
Choosing and Using

FINANCIAL PROTECTION

Financial Services Compensation Scheme
FSCS: How to make a Deposit claim
Financial Services Authority: Compensation
Financial Services Authority: Register
Financial Services Authority: list of UK authorised banks
Financial Ombudsman Service
HM Treasury: Financial stability and depositor protection
MoneySavingExpert.com: Guide to FSCS and details of banks' licences

European banks

FSCS: EEA firms that have topped up
FSCS Q & A: Question 4 (scroll down page) - What is the position of people who have an account with a UK branch of European bank?
European Commission Deposit Guarantee Schemes

GETTING INTEREST WITHOUT TAX TAKEN OFF

HMRC: Forms to obtain interest without taken off

PAYMENT PROCESSING

UK Payments Administration(Apacs)
Apacs: Faster Payments Service
Apacs: Faster Payments Advice Guide
Bacs
Link

FRAUD

Cardwatch
Dedicated Cheque and Plastic Crime Unit
Cifas: Fraud prevention service
Apacs: plastic card fraud

MAKING A COMPLAINT

Financial Ombudsman Service
2004 - BBA: Complaining to/about your bank
Building Societies Association: Complaints about a Financial Services Organisation

COMPARISON SITES

BBA Business Account Finder
Moneyfacts: Business bank accounts
Moneyfacts: Current accounts
Money Supermarket: Current accounts

BASIC BANK ACCOUNTS

BBA Basic Bank Accounts
Moneyfacts: Banking - Basic Bank Accounts

SMALL BUSINESS

Federation of Small Businesses
Federation of Small Businesses press release: Banks have run out of excuses as Government announces £1bn fund for small firms
FPB (The Forum of Private Business)
FPB: Government finance package for small businesses
Department for Business, Enterprise and Regulatory Reform: Enterprise and Small Business
Business Link
Business Link: Real help with finance now
Companies House
BERR - Enterprise Finance Guarantee
Flexible Support for Business (Wales)
Business Gateway (Scotland)
Invest Northern Ireland
BBA Business Account Finder
Moneyfacts: Business bank accounts

DORMANT ACCOUNTS

My Lost Account: Free service provided by British Bankers' Association, the Building Societies Association and National Savings and Investments
Unclaimed assets register
British Bankers' Association: About lost accounts
Building Societies Association: Lost savings?
Building Societies Association: How to locate and old building society
National savings and investments tracing service
The Pension Service: Pension Tracing Service

BANK CHARGES

OFT: OFT welcomes Court of Appeal judgment
OFT: July 2008 - Personal current account market not working well for consumers, says OFT
OFT: April 2008 - OFT welcomes High Court ruling on unarranged overdraft charges
OFT: April 2007 - OFT launches market study into personal current accounts
OFT: April 2007 - Reasons for market study
OFT: March 2007 - OFT announces 'quick fix' on bank charges will disadvantage consumers
OFT: April 2006 - Consumer summary - action on credit card charges
OFT: April 2006 - Calculating fair default charges in credit card contracts
Money Made Clear: Unauthorised overdraft charges
British Bankers' Association: Statement on Bank Charges Test Case
April 2008, BBA: Judgment on first stage of OFT Test Case
2004 BBA: Understanding bank charges
Which? Bank charges
July 2008: FSA grants new waiver to firms on complaints handling
Financial Services Authority - Unauthorised overdraft charges
Financial Services Authority - Making a complaint
Financial Ombudsman Service: Bank charges FAQs
The Consumer Forums
Money Saving Expert: Reclaim unfair bank charges
Govan Law Centre: How to get your bank charges back
Penalty charges
Citizens Advice: Banks and building societies factsheet



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