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 David Wooliscroft, British Standards Institute"The code of practice gives them guidance on training and selection"  real 28k |
Conduct code for bouncers
 Few clubs are without a team of doormen |
The image of the growing army of nightclub bouncers is being tackled with a new code of conduct.
Paid to observe the behaviour and appearance of customers, doormen will now have their own conduct scrutinised under the British Standards Institution initiative.
It will cover the 100,000 men and women working in clubs, pubs and other entertainment venues, examining standards of behaviour as well as social skills and ability to handle conflicts.
David Lazenby, standards director at BSI, said the new standard should benefit the industry and the public.
"The standard will help make people's visits to entertainment venues across Britain as pleasant as possible by ensuring that organisations providing or using door staff benefit from best practice," he said.
'Benchmark'
Ron McCulloch, director of the London club home where the code is being launched, said: "This important British Standard will serve as a benchmark for the whole industry. It will be a valuable tool to allow all parties to maintain a high level of service and professionalism."
The Home Office, police forces and leisure companies helped draw up the new rules.
There number of "door supervisors" registered in the UK has been rising for several years.
Earlier this year some local councils ran courses in "polite bouncing" after complaints about behaviour. Last year the BSI ran courses in how to use body language to calm situations.
A number of registration schemes have been launched in recent years and professional exams have recently been introduced.
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