Families of cancer patients to raise infection concerns with first minister

Susie ForrestBBC Scotland
BBC Charly Bisset - A young girl with long wavy dark hair sits outdoors in bright sunlight, wearing a light-coloured hoodie. A bicycle and greenery are visible in the background.BBC
Charly has questions about life-threatening infections she contracted during her treatment

Charly Bisset is still alive thanks to a stem cell transplant performed by doctors at Glasgow's Queen Elizabeth University (QEUH) hospital, which helped her beat leukaemia.

But six years on, the 14-year-old says she doesn't trust the hospital.

Charly still has questions about life-threatening infections she contracted during her treatment there, and the serious health issues she'll have to cope with for the rest of her life.

Charly's dad Mark says the public inquiry investigating problems at the hospital is not going to give patients and families the answers they are looking for.

Mark Bissett Charly in hospital aged seven as a cancer patient - A child wearing a brightly coloured floral outfit sits on a couch while holding a plush toy rabbit with multicoloured fur and long ears.Mark Bissett
Charly was treated for leukaemia when she seven

The £840m QEUH campus, which opened in 2015, has been at the centre of a long-running controversy over claims that bacterial and fungal infections were linked to the hospital environment, particularly the water and ventilation systems.

Families of cancer patients who contracted infections while undergoing treatment at QEUH are to meet First Minister John Swinney later.

Swinney has said he will "urgently" look at calls to investigate the long-term impacts of medications given to patients because of water and ventilation problems at the hospital.

Charly and Mark - Two people are outdoors in a sunny garden area. One person is seated in a wheelchair, wearing a light short-sleeved shirt and has a long beard and visible arm tattoos. The other person is standing beside a metal post, wearing a tan hoodie and dark trousers. Behind them are bicycles, a grill, fencing, and a bright orange panel.
Mark says the public inquiry won't look at cases like Charly's

Charly, from Peebles, was diagnosed with acute lymphoblastic leukaemia in 2019, three weeks before her seventh birthday.

After the cancer failed to respond to initial treatment in Edinburgh, she was transferred to the QEUH in Glasgow.

She was admitted to the adult hospital because the child cancer wards were closed after a series of infections there.

Charly remembers being put in strict isolation ahead of total body irradiation – radiotherapy throughout her whole body - to suppress her immune system before a bone marrow transplant from a donor.

"I would wake up, take my meds, take my blood, hook me up to IVs, drips, you name it," she says.

"I was hooked up to everything. You just think, yep, this is normal."

The public inquiry has heard evidence that children including Charly were given precautionary antibiotics because of concerns that the hospital's water and ventilation systems posed an elevated risk of infection to those with low immunity.

"I remember I was on a lot of meds," says Charly.

"It was about 50 meds in the morning and it was so hard to keep them down because you were so sick you just couldn't keep them all down at once.

"You weren't allowed to drink the water, you had filters on the taps. But you just think that's normal because you don't know."

Mark Bissett charly in intensive care - A person lies in a hospital bed connected to medical equipment, including a green breathing tube and multiple monitoring lines. The person’s hands rest on the bedding, with one hand being held by someone beside the bed. The bedding features a watermelon-patterned pillow, and a stuffed toy is positioned near the person’s shoulder. Medical devices and monitors are visible in the background.Mark Bissett
Charly developed life-threatening sepsis and was admitted to intensive care

Charly's stem cell transplant was successful, but in the days that followed she developed life-threatening sepsis and was admitted to intensive care.

Her dad Mark feared the worst.

"It's a nightmare," he says. "It's a living hell.

"I said the worst ever news is getting told that your kid has cancer but then to be watching their life fading away in front of your eyes is even worse.

"It wasn't just once or twice, it was four times we were sitting there and called the family in to say goodbye."

As well as being treated for a severe viral infection in her bloodstream, Charly was given powerful anti-fungal drugs after tests suggested aspergillosis – a fungal lung infection caused by mould spores in the air.

Mark says that, at the time, this was not explained to them.

"It was always referred to as fungal infections," he says.

"And then when she ended up in intensive care I heard the nurse saying on a handover to the evening shift that Charly has got high levels of aspergillus.

"I just questioned the nurse about, 'she's got what'?"

Mark says he went home and researched aspergillus and how it was contracted.

"After I read what it was, that it come from mould and building work, I'm like, 'well that can't be happening in a hospital'."

Mark believes that spores could have come from the ventilation system in the building.

In Ward 4B, where Charly had been treated, he took photos of the empty isolation room next door, which was sealed off for repairs.

In 2024, the public inquiry heard evidence from microbiologist Dr Christine Peters that aspergillus mould had been found in air sampling in Ward 4B and the children's cancer wards as early as 2015.

Mark Bissett An orange dust‑containment barrier labeled “dustguard” covers a doorway in a hospital or clinical corridor. The barrier is framed by a grey doorframe, with medical‑style flooring, wall rails, and a window with closed blinds beside it. Part of the hallway and adjacent rooms are visible.Mark Bissett
Mark took photos of the empty isolation room next door, which was sealed off for repairs

After seven weeks in intensive care, Charly was discharged to Ward 4B and eventually went home in November 2019. Doctors kept her on the anti-fungal medication until the following March.

Mark is concerned that their prolonged use has had a long-term impact on Charly's health.

"It's not a long-term drug yet Charly was on them for months," Mark says.

Mark Bissett Charly - A child sits in a blue folding chair wearing a white shirt, holding both hands up with thumbs extended in a thumbs‑up gesture. Outdoor wooden structures and various items are visible in the background.Mark Bissett
Charly was discharged from hospital in November 2019

Charly, who was seven when she was in hospital, says the impact on her as she gets older has been "really overwhelming".

Although she is now cancer-free, she has been left with adrenal insufficiency, which Mark believes may have been caused by anti-fungal treatment.

This means her body can't produce essential hormones, and it affects her every day.

"If I fall over, if I hit my head, pass out or break a bone, I need this injection within half an hour or my body starts to shut down and it can kill me," she says.

Although Charly was unaware of the problems at the hospital when she was younger, she now dreads going back for check-ups.

"I hate going there because I just don't feel safe," she says.

Mark says that while the public inquiry is tasked with investigating what was wrong with the building's ventilation and water, it won't look at individual cases like Charly's.

He says another investigation should look into the long-term health issues for patients.

Although he believes the hospital is safe for the vast majority, certain patients are still at higher risk there, he says.

"I couldn't be any more grateful for the transplant doctor and intensive care staff that brought her back to life," he says.

"But the people running that hospital are putting lives at risk on a daily basis."

'Challenges' from the hospital building

A statement from NHS Greater Glasgow and Clyde said it had faced challenges linked to the build quality of the hospital since it opened in 2015, and the board acknowledged the impact this has had on patients.

"Where historical issues have been identified, comprehensive programmes of remediation and assurance have been undertaken. Safety is actively managed everyday and we continue to monitor performance including the use of approved equipment to ensure wards remain safe for our patients," the statement said.

"This includes thorough testing of the water and ventilation to provide additional safety assurance, particularly for our vulnerable patients.

"While we cannot comment on individual patient cases due to confidentiality, consultants are always transparent with families about medication provided.

"As part of the ongoing Scottish Hospitals Inquiry, a number of matters are being investigated, and we are fully committed to supporting the inquiry in its considerations of the planning, design, construction, commissioning and maintenance of the QEUH/RHC."

NHSGGC said it remained focussed on "providing safe, high quality care for all patients" and the statement called on anyone with concerns to come forward.


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