Outsourcing

How the outsourcing sector became South Africa's newest goldmine

South African firms that do remote work for North American and European businesses growing strongly.

Smaller Indian towns are becoming centres for training and correcting artificial intelligence models.

Many global firms are at an inflection point, as they face the heat of nationalism from their home countries.

Union members have called for the NHS to stop using private companies.

Conservative councillors have questioned Cotswold District Council over the arrangement.

Unison says Norwich council outsourcing means some workers get paid "thousands" less than others.

Legal action by Nairobi-based workers who filtered out graphic Facebook posts will continue.

The Pacific Island is attempting to gradually move away from traditional industries to IT services.

Technology that changes workers' accents is accused of making "the world sound whiter".