Delivery services

9 hrs ago

A bright red tray holds a hearty meal of Southern-style comfort food. On the left, there is a large fried chicken sandwich with a golden-brown crispy chicken fillet, topped with shredded cabbage slaw and a creamy sauce, all inside a shiny toasted bun. Next to the sandwich is a small metal cup of white dipping sauce garnished with chopped green herbs. In the center, a tall vanilla milkshake in a clear plastic cup is topped with crumbled cookie pieces and a red-and-white striped straw. On the right side of the tray, there are several pieces of crunchy fried chicken tenders, each garnished with slices of bright green pickles. Below them is a portion of crinkle-cut French fries. A metal cup filled with extra pickle slices sits in the bottom left corner of the tray. The background shows red chairs and tables outside a restaurant with black and white tiled walls.

Big chains accused of masquerading as independent restaurants on delivery apps

Justina John says independent restaurants are "small fish trying to swim with the sharks".

9 hrs ago

4 days ago

A man, who is a delivery agent with the Swiggy platform, wearing a saffron uniform, rushes on an electric scooter in Bengaluru city on 6 January 2026

India asks e-commerce apps to stop '10-minute' delivery service

The decision comes amid a growing debate over safety concerns and pressure on delivery riders.

4 days ago

6 days ago

A street corner with a white and yellow parcel locker outside a shop

Parcel delivery firm ordered to remove village locker

Planners say the 24-hour locker in Denholm is not justifiable in a "prominent conservation area".

6 days ago

4 Jan 2026

A rectangular cardboard box sitting on a doorstep, beside a wooden door. There is some fur-tree like foliage in a painted pot to the right of the frame.

Parcel theft offences down 80% in four years

A Neighbourhood Watch leader thinks community group chats are deterring crimes.

4 Jan 2026

25 Dec 2025

To the left of the image, a man with short, dark hair has his back turned to the camera. He is wearing a blue jumper which says 'Guernsey Post' on the back, in white writing. Beneath the words are two horizontal white lines. In front of him, to his right, other people are visible wearing the same jumpers. To their right are silver trolleys piled with cardboard boxes. They are in a postal sorting office. In the distance, a screen is visible on the wall.

Guernsey Post sees rise in festive parcels

It says 16 December was its busiest pre-Christmas day, with nearly 24,000 parcels out for delivery.

25 Dec 2025

18 Dec 2025

Evri services 'just not good enough'

Evri has apologised to those impacted and said it will take appropriate action and support customers.

18 Dec 2025

A pile of parcels left on a driveway. The parcels are white bags, a brown box and a blue bag

Evri dumps parcels for multiple customers miles away on driveway

Evri says they are "urgently investigating" the incident to understand what has happened.

18 Dec 2025

Where is my Evri parcel?

BBC Panorama sent an undercover reporter into parcel delivery service Evri to investigate what's really driving their industry high levels of customer dissatisfaction.

18 Dec 2025

Alex McIntyre standing in front of a brick wall with a close beard and moustache, wearing a blue suit with a gold pin over a white shirt.

Gloucester MP raises concern with Evri deliveries

Alex McIntyre says residents have been contacting him with complaints about the delivery company.

18 Dec 2025

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