Police 999 calls

Zac, 12, called 999 after calmly steered a speeding car into a central reservation when his mother fainted behind the wheel.

A 12-year-old boy gets a bravery award for saving his mum's life after she fainted behind the wheel.

The Durham force says the figure includes almost 300 phone calls to 999 on Christmas Day.

Emergency service workers tell us about the demand and abuse they can face during the holidays.

Devon and Cornwall Police urges people to only call 999 in a genuine emergency over Christmas.

The Met's mid-year review indicates 78% of calls are answered within the target of 10 seconds.

The service lets victims of crime choose a video call option instead of a phone call or in-person visit.