Fake Expert Reviews, Standing Charges and Insulation Complaints

Available for over a year

As a canny consumer, you'd probably check the expert reviews online of an expensive product before parting with your cash. They're a really useful online resource. But the criminals know this - and they're creating convincing looking sites of their own. Guess which products come out with top marks... By this month, energy companies were supposed to be offering a zero-standing charge tariff for people who wanted them. Why hasn't it happened yet? Martin Lewis gives us his take. As the government prepares to announce the latest public-funded energy efficiency scheme, we'll have more tales of how it can go wrong after an energy company went into administration. And the official way to report scams to the police has changed - will the replacement for Action Fraud be any better? PRESENTER: WINIFRED ROBINSON PRODUCER: TOM MOSELEY