Call You and Yours: Royal Mail

Available for over a year

On this week’s Call You and Yours, we want to hear your experiences of Royal Mail. How good - or how bad - is the postal service where you live? First‑class stamps are going up to £1.80 in April. It’s the eighth increase since 2020, a rise of 137% in six years. Second‑class stamps will also increase, going up by 4p to 91p. At the same time, complaints about delayed post continue to grow. People tell us about lost mail, missed appointments, and letters stuck in limbo. And a recent BBC investigation heard claims from postal workers that parcels are being prioritised over letters — something Royal Mail denies. For 500 years, Royal Mail has been part of the fabric of British life. But today, is it still trusted to deliver? So tell us: How good or bad is the postal service where you live? Whether you experience is as a individual consumer, business owner or a postal worker - we want to hear from you. Get in touch now - email youandyours@bbc.co.uk and please include a phone number so we can call you back. You can also call us on 03700 100 444 after 11am on Tuesday 17th February. PRESENTER: WINIFRED ROBINSON PRODUCER: CATHERINE EARLAM