Patel: 'We can't promise perfection'

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Albion chairman Shilen Patel speaks to BBC Radio WM about his two years as owner, including the financial challenges they have faced, the performance of Sporting Director, Andrew Nestor, the emotions of sacking two head coaches in the last nine months and his positivity over the appointment of Eric Ramsay as their new first team boss. Photo credit: Getty Images/Adam Fradgley