Delivery robots spark concern after dog incident

Marcus Boothe,Bristol and
Alex Seabrook,Local Democracy Reporter
Just Eat A photo of a Just Eat poster and a food delivery robot. The poster has an orange background with text that says "Did Somebody Say". Also on the poster there is a woman in a black dress with fried eggs on her dress. There is also a bowl for food with a Wooden fork and a pot of white sauce. The Just Eat robot is orange, in the shape of a box, with wheels underneathJust Eat
The robots are equipped with cameras that allow them to navigate streets

New delivery robots have sparked safety concerns after a councillor's dog was almost run over.

Over the past month, JustEat has launched a new trial using small wheeled robots to deliver food to customers along Bristol's Gloucester Road.

Bristol City Council said it was not informed about the trial and does not have a policy on the use of delivery robots. Council staff were asked to investigate how the trial is being conducted and what permission was required.

A council meeting was told a councillor's small dog narrowly avoided being hit by the robot, with councillor Ed Plowden saying the company was creating new risks for residents.

Emma Edwards A small brown fluffy dog is standing in a field with fallen leaves surrounding it. The dog has a green harness around its chest. Emma Edwards
A councillor's dog was almost run over by Just Eat deliver robot

Plowden, chair of the transport policy committee, said councillor Emma Edwards has a very small dog and that robotic engineers may need to do some more work for public safety, according to the Local Democracy Reporting Service.

JustEat's trial is partnered with Delivers.AI, a company spokesperson said it was not contacted by the council with any specific concerns about its autonomous machines.

They added that robots, which are equipped with cameras that allow it to navigate streets, are designed for pedestrian environments and travel at low speeds along pavements while transporting food.

However, a software engineer who works with mechanical systems, Edwin Thompson, said he does not agree with the new robots in the city.

Thompson said these robots could cause issues for people using the pavement with mobility issues.

His concern was that the self‑driving delivery robots potentially reveal that our job markets have started to change.

"I prefer a human delivering me my food," he added.

Edwin Thompson Photo of Edwin Thomas smiling to the camera. He is standing in front of stain glass window and is wearing a dark grey t-shirt.Edwin Thompson
An expert in mechanical systems says he still prefers humans still delivering him food

Plowden criticised parts of the delivery industry, arguing that some companies place risks on workers and the public while profiting from the service.

He added that he would like to see stronger national rules to ensure robot operators are properly licensed and meet health and safety requirements.

In response to the concerns, JustEat said the trial had been carefully planned and included safety assessments.

A spokesperson said the company works closely with local authorities and had partnered with road safety charity Brake to promote safe delivery practices.

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