�Your views:�Have trains improved?
Moving in the right direction?

A report published by the Rail Passengers Council showed rail users made 30% fewer complaints in 2003-04 compared with 2002-03.

BBC News Online asked passengers at London's Victoria station about their views on the rail service and whether they had seen any improvement.

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Moving in the right direction?'); CellColorMouseOver(this);">1Overpopulation'); CellColorMouseOver(this);">2What improvement?'); CellColorMouseOver(this);">3Good first impressions'); CellColorMouseOver(this);">4Shambolic'); CellColorMouseOver(this);">5Comfortable and clean'); CellColorMouseOver(this);">6Resting by rail'); CellColorMouseOver(this);">7Behind the wheel'); CellColorMouseOver(this);">8Underground satisfaction'); CellColorMouseOver(this);">9
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