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Good first impressions

Gail Shannon & Thomas Kost, Dallas, USA:

"We've just flown into the UK and we caught the Gatwick express into Victoria. The train was wonderful - fast and clean.

We'll be travelling by rail throughout our trip and we're looking forward to it."

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Moving in the right direction?'); CellColorMouseOver(this);">1Overpopulation'); CellColorMouseOver(this);">2What improvement?'); CellColorMouseOver(this);">3Good first impressions'); CellColorMouseOver(this);">4Shambolic'); CellColorMouseOver(this);">5Comfortable and clean'); CellColorMouseOver(this);">6Resting by rail'); CellColorMouseOver(this);">7Behind the wheel'); CellColorMouseOver(this);">8Underground satisfaction'); CellColorMouseOver(this);">9
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